Support

How do I start a tour?

Open the app, browse cities from the Explore tab, tap a city, then tap any tour card. Press play to start the audio guide.

Can I use tours offline?

Yes. Go to a tour's detail page and tap the download button. Once downloaded, the tour works without an internet connection.

Do I need an account?

No. There·U·Go works without sign-in or account creation.

How do I restore my purchases on a new device?

Tour access is currently tied to your device. We're working on purchase restoration for a future update.